The Microsoft security ecosystem is one of the most comprehensive on the market today, encompassing identity protection (Entra ID), endpoint management (Intune), and advanced detection (Microsoft 365 Defender). This suite offers 360-degree coverage, but it suffers from a major structural flaw for operational teams:interface fragmentation.
When a cyberattack occurs, the security analyst is forced to become a “human router,” jumping from one Microsoft portal to another to put the pieces together. This fragmented navigation kills the effectiveness of the SOC, extends the Mean Time to Resolution (MTTR) and increases errors. Let's decipher how centralization by API (SOAR) definitively solves this problem.
The chaos of multi-portal crisis management
Let's take the scenario of a classic Business Email Compromise (BEC) attack, leading to the deployment of malware:
- Detection:The analyst receives an alert inMicrosoft 365 Defender. An email containing a malicious payload was opened by the CFO.
- The Investigation of Identity:The analyst must open a new tab, log in to the portalMicrosoft EntraID, search the Financial Director's profile, and check his latest connection logs to see if his account is compromised.
- The Investigation on the post:You have to open a third tab towardsMicrosoft Intune, find the manager's laptop (among hundreds of devices), and check its compliance status and antivirus alerts.
- Remediation:The analyst must return to Entra ID to revoke sessions, then return to Intune to initiate seat isolation, and finally use PowerShell or the Compliance portal to purge the original email.
In the midst of an adrenaline rush, with management demanding real-time status, this juggling of 4 tabs, loading times and expired sessions is a source of intense stress. This is the perfect illustration of “Tab Fatigue”.
The Unified Ticket Panel: Frictionless investigation
For a SOC to be efficient, it must only use one screen. The orchestratorAkuity SOCwas designed to query the Defender, Entra ID and Intune APIs in the background, and consolidate the data into a singleInteractive Ticket Panel.
The “Evidence” tab (TicketEvidence)
Instead of seeking information, information comes to the analyst. The “Evidence” tab centralizes all the entities involved in the attack, intelligently classified:
- Impacted identities:Displays name, email, and allows triggering password reset or session revocation directly from the user's card.
- Impacted devices:Lists the Intune machines involved, with an immediate button to order Network Isolation.
- Impacted emails:Shows the subject and sender of the phishing, coupled with an animated trash icon to trigger the global purge (Soft-Delete) via the
networkMessageId. - Indicators of Compromise (IOC):Groups malicious IPs and Hashs, allowing them to be blocked (via the Defender API) for 90 days with a single click.
The interface is also dynamic: if the incident does not include any e-mail, the corresponding section is automatically hidden so as not to pollute the analyst's visual space.
A Cockpit designed for velocity (Debounce 400ms)
Beyond the ticket, the overall search within the Cockpit must be dazzling. In traditional SIEMs, running a query for a machine or user name often takes several seconds to load.
The Akuity SOC Cockpit integrates a text search bar with a search mechanism.debounce (timeout) of 400ms. As soon as the analyst types "PC-FINANCE-01", the interface instantly filters relevant incidents across all Microsoft tenants, without page reloads. Dynamic severity counters adapt in real time, offering incomparable investigation fluidity.
Conclusion: Orchestration creates asymmetry
A security tool should never be a cognitive barrier. By centralizing evidence from Entra ID, Intune and Defender, and leveraging immediate SOAR action buttons, you eliminate human latency. You transform your team into a real command center capable of neutralizing a complex attack in less than 3 minutes.
Stop fragmented browsing.> Find out howAkuity SOC Unified Investigation Cockpitbrings together your alerts and actions on a single screen.