For a managed security provider (MSSP), responding to incidents is essential, but the real added value lies in prevention. Reducing the attack surface is the only way to ensure that your SOC analysts are not overwhelmed by avoidable critical alerts.
In the Microsoft ecosystem, this prevention posture is measured via a key indicator: theMicrosoft Secure Score. However, consulting this note for a fleet of dozens of customers is a heavy administrative task. Let's see how consolidating this metric transforms the way you manage the security of your tenants.
What is Microsoft Secure Score?
The Microsoft Secure Score is a dynamic score (expressed as a percentage) that evaluates the robustness of an organization's Microsoft 365 and Azure environment.
Microsoft's algorithm analyzes the activation of MFA (double authentication), the management of administrator rights, the rules for transferring suspicious emails, and the configuration of Defender for Endpoint antiviruses. If configuration flaws are detected (for example, administrators not using MFA), the score drops. Conversely, each security recommendation applied increases the score.
The limit of the native interface for MSSP
For a single business, viewing its Secure Score is simple (via the Microsoft 365 Defender portal). But for an MSSP managing 50 clients, it's a different story. There is no efficient "Macro" view by default. The cyber project manager must connect to each Tenant manually to take the score and insert it into an Excel table, a time-consuming process that discourages regular monitoring.
The consolidated approach with a SOC Orchestrator
A modern multi-tenant platform, like Akuity SOC, solves this problem by bringing the Secure Score of all your customers into a single management interface, via automated requests from the Microsoft Graph API.
A color code for immediate governance
In the Akuity tenant management table, the overall security rating is displayed as clear visual performance indicators (KPIs) for each company:
- Green (Greater than or equal to 75%):The security posture is robust. The basic configurations (MFA, Conditional Access) are respected.
- Orange (Between 45% and 74%):Average posture. Optimizations are needed to harden the environment.
- Red (Less than 45%):The tenant is in a state of critical vulnerability. It requires emergency intervention from your architecture teams.
The interface also includes a manual refresh button which allows the MSSP to reload these notes live, in order to instantly validate the impact of a new security policy deployed at a client.
A powerful communication tool (Upsell MSSP)
The consolidated Secure Score is not just a technical tool, it is a formidable commercial and consulting lever for MSSPs.
During your quarterly steering committees with your customers, the Secure Score is the perfect metric to justify your actions. A customer whose score is stagnating in the red (< 45%) est l'occasion d'engager une discussion sur l'upgrade de ses licences Microsoft (passer à Microsoft 365 Business Premium ou E5) ou sur la nécessité de vous mandater pour une mission de durcissement (Hardening) de son architecture Entra ID.
Conclusion: Proactivity as the norm
A responsive SOC manages crises. A proactive SOC prevents them from existing. By having real-time visibility into the security level of your entire customer base, you can target your preventive remediation efforts where they are most urgent, and thus protect your own operational margins.
Want to manage the posture of all your customers in a single view?> Discover ourMulti-Tenant SOC Platform for MSSPand its consolidated Secure Score audit dashboard.